Seminars topic: The adoption of Generative Artificial Intelligence (GenAI) is fundamentally reshaping organizations in the knowledge economy. GenAI can significantly enhance workers’ problem-solving abilities and productivity, yet it also introduces a major reliability challenge: hallucinations, or errors presented as plausible outputs. This study develops a theoretical model to investigate GenAI’s impact on organizational structure and the role of human-in-the-loop oversight. The findings suggest that successful GenAI adoption depends critically on keeping hallucination rates below a manageable threshold, highlighting the importance of effective monitoring and human oversight to ensure organizational success.

Scholars Background: Dr. Wei Chen is an Associate Professor in the Department of Operations and Information Management at the University of Connecticut, USA. His research focuses on algorithms and artificial intelligence, platform economy, and market design.

Time and Location: December 11, 2025, 14:00–15:30, Room 523, School of Management.

Language: EN